This session is designed for mangers, supervisors and all staff who would benefit from learning the priniples of planning and policy
deployment. The principles of effective team planning are examined as are the 7 management planning tools. Extensive use is made of break out sessions with small groups to enable the participants to learn while doining.
At the end of this session, the participants will obtain the following skills and be able to perform the following tasks: 1. Understand the principles of QFD Planning and why and how they work
2. Be able to construct and use each of the 7 Management Planning tools
3. Be able to facilitate any group that wishes to use any of the QFD or Hoshin
Planning techniques in the analysis of a problem or the improvement of a
process.
AGENDA
DAY 1: DAY 2
* Hoshin Planning Principle *Full Analytical Criteria Method
* Management by Planning and MBO * Consensus Criteria Method
* Introduction to the 7 Planning tools * The Voice of the Customer
* The Affinity Diagram - Workshop * Matrix Diagrams & Quality Function Deployment
* The Interrelationship Diagram - Workshop * L , T, C & X shaped Matrices
* The Structure Tree Diagram - Workshop * Process Decision Program Chart
* Prioritization Matrices - Three types * Activity Network Diagrams
* Using the Planning Techniques - final notes
1. Memory Jogger PLUS published by GOAL, handbook of 7 management planning tools
SUGGESTED AUDIENCE:
Participants should include all managers, supervisors, staff and team leaders who are involved in team planning . Optimum number of participants is 15 (25 Max).