Statistical Process Control (SPC)

Qualitran is has developed and delivered first classs Statistical Process Control (SPC) training courses, Statistical Process Control training materials , and SPC/PI+ software.   In-house training allows theses seminar to be customized to your needs and allows for training a large group for a flat fee. The three day seminar described below is our most sought after SPC seminar.   Call 1 800 461 9902 or e mail information@qualitran.com for more information and pricing on in-house training.                                    
 

Statistical Process Control - 3 day Intensive Seminar:         "Everything You Need to Know About SPC in 3 Intensive Days"

Statistics is a technical tool that provides users with the ability to study, control and improve processes of all types. In this seminar participants gain new insight that will change forever how they interpret data.  Managers, engineers and workers often make costly mistakes because they misread information. Yet many neglect statistical analysis because they do not understand the language or the mathematics used by statisticians. This seminar cuts through the jargon and shows  how to use powerful statistical methods simply and effortlessly. Participants learn how variability can be systematically reduced. Participants use the Statapult (statistical catapult) to experience first hand how process dynamics are reflected in Control Charts and Capability Analysis. All participants receive a copy of our SPC/PI+ Software which  makes SPC as simple as clicking a mouse on a column of data. Participants not only learn basic Statistical Process Control techniques but they learn how and why they work, their limitations, and how to use advanced modeling techniques when traditional charts fail to perform.

Designed as a complete course in applied statistical methods, participants learn how to use Statistical methods in conjunction with the Deming Cycle to provide baselines from which to drive improvement. Through the use of tests of significance and ten types of statistical charts, they learn to study any process to determine its nature and provide a baseline for improvement. Through computer-based models as well as role plays and case studies, participants develop an understanding of how process improvement occurs. Our SPC Multimedia Training Program is used throughout the session to facilitate the learning process.  Mathematical jargon is minimized while practical application is stressed. Topics such as designing customer surveys, measuring service quality, Measurement System Analysis, Short Run techniques, SPC in Process Industries and dealing with autocorrelation using time series analysis are  covered.

Seminar Outline:

  • DEMING'S PROFOUND KNOWLEDGE: Quality & Productivity Improvement, The Systems Approach, Quality Costs, Quality as meeting requirements, Closeness to Target, The Quality Loss function, Concept of Control, Sporadic & System Problems, Assignable & Common Causes, Dr. Deming's 94% rule, Management's Role. The benefits of SPC
  • VARIATION & BASIC STATISTICS: What is variation? Describing Variation. Probability Theory, Descriptive statistics, Histograms, Process Capability, Capability Indices (Cpk, Ppk), Short and Long Term Capability Studies, The Normal Distribution,  Six Sigma Metrics, Capapult Workshop - "Doing Your Best"
  • DEALING WITH NON-NORMAL DATA, Chi-Squared Test, Shapiro-Wilk Test, Power Transformation Techniques
  • MEASUREMENT SYSTEM CAPABILITY: Measurement, Calibration, Gage R&R Studies, Short Method, Long Method, Control Chart Method for improving Measurement systems , Workshop
  • USING SURVEYS: The do's & don'ts, What to measure, increasing response rates, statistical analysis, How to canvass those who don't buy. Getting 100% response.
  • CONTROL CHARTS FOR VARIABLES: The Nelson Funnel Experiment, Distribution of Sample Means, The Central Limit Theorem, The X bar R Chart, Interpretation, Relating to Specifications, Process Capability, Short Run SPC, X bar S charts, Interpreting Control Chart Patterns, Rules for Zone Analysis
  • CONTINUOUS PROCESSES: Time series data, Individual Moving Range (XMR) Charts, Moving Average (MXMR) Charts, Increasing Sensitivity, Computer simulations
  • ATTRIBUTE CONTROL CHARTS: Variables & Attributes Data, Types of Distributions, Np, P, C, U Charts, The Pareto Principle, Pareto Charts, Process Capability & Six Sigma Metrics, Rolled Throughput Yield, Workshop
  • STATISTICAL TESTS, REGRESSION & CORRELATION: Tests of significance, Analysis of Means, Analysis of variance (ANOVA), Types of Correlation, Auto-Correlation, Prediction Error Charts, Linear, Multiple & Polynomial regressions.
  • ADVANCED CHARTS: Problems with classical Shewhart Control Charts, CUSUM charts, Exponentially Weighted Moving Average (EWMA) charts, Autocorrelation, Time Series modelling, EWMA predict charts. Computer Workshop, Application to the Stock Market
  • IMPLEMENTING SPC: Types of Activity, Establishing a Control plan, Breakthrough Activities - Applying the deming Cycle, Training Issues, , 9 Step Process, Case Study Workshop, Introduction to Design of experiments

Participants receive a copy of Qualitran's Applied Statistics Manual, The SPC BOOK, Formula Card , and a one license for our SPC/PI+ Advanced SPC software for Windows. (a $595.00 value)

Seminar Leader: Les Galicinski, P. Eng.

Les Galicinski is president and founder of Qualitran Professional Services Inc. He has instructed thousands of managers, engineers, supervisors and others in quality methodology and techniques and has authored several SPC books. His background includes a B.Sc. in Electrical Engineering from Queen's University and a career with IBM, Xerox, and GE Canada as a Product Engineer and Quality Assurance Manager. He has instructed courses in Quality Control, Management and SPC for Centennial College, Georgian College, Xerox, CGE and as a private consultant. For the past eighteen years, he has been president and chief consultant at Qualitran where he has serviced clients such as Mack Trucks, Eveready Battery Company, Lockheed Martin and the U.S. Navy. He has provided SPC training to hundreds of client companies. (See Clent List)